#Blink pro pro
#Blink pro software
#Blink pro free

Go to Preferences -> Advanced -> File Logging.Enable SIP (check box Everything and select all applications), Notifications and Engine logs Make sure you run the last version available in the Mac App Store.

#Blink pro software

If the software crashes or fails to handle incoming or place outgoing calls you can send the logs for analysis as follows: If you need support for a particular problem you can mail us directly to Please try this as a last resort as the answer may already be available on the discussion forum or other users may have encountered your problem while the developers may not.

Go to Blink Support Forum Support from Developers ¶

#Blink pro free

To eliminate possible causes related to local network or service provider, please check if the problem can be reproduce by using the Free SIP Accounts provided with Blink. Some web page describing the process is here Requesting Support ¶ If you purchased an application on Mac App Store you must ask Apple for the refund. To eliminate some possible causes, try to use the built-in accounts provided by Blink, all features are known to be working using these accounts. It is not the end-user who should understand the mechanics about how things work, so the main responsibility of making sure that things work correct falls into the hands of the SIP service provider who must properly setup its SIP infrastructure. While Blink may not be bug free, based on experience so far most of the problems are related to the network connectivity (packet loss, presence of a broken SIP ALG router) or/and the SIP Service Provider (most provider only support Voice calls). The cause may be located by Blink software itself, the network connectivity or the SIP Service Provider. If things do not work the way you expect, there can be several reasons. Similar to using an email program, you must configure Blink with the account you have obtained from your service provider. To use Blink you need a SIP account from a SIP service provider.

#Blink pro pro

Help for Blink Pro and Blink Lite for OSX ¶ Table of contents Help for Blink Pro and Blink Lite for OSX Refunds Requesting Support Public Forum Discussions Support from Developers Sending A Crash Report Non-critical Errors Software Crashes Configuration File Differences between Pro and Lite versions SIP Accounts Add an Existing SIP Account The username The server Create a Free SIP Account iCloud sync Advanced Account Settings Outbound Proxy Main Interface SIP Account Bonjour Account Search Bar Contacts List Address Book Group Bonjour Neighbours Group History Groups Online Group Edit Contact Add Contact Server Storage Start Session Alert Panel Audio Calls Audio Codecs Best Speech Quality Best Studio Quality DTMF Hangup Hold/Unhold Record Transfer Call History Redial iTunes Integration Audio Information Phone Numbers Voicemail Answering Machine Audio Conference Chat Sessions Presence Short Messages File Transfers Screen Sharing Screen Sharing Party Screen Viewer Party NAT Traversal Audio IM and File Transfers Screen Sharing Growl Notifications Logs Server Settings Audio Devices Preferences Codecs Open Browser on Incoming Call History Database Restore Procedure Wiki Start page